Most of our items ship directly from the designers and artists we work with. That means your order may arrive in separate packages and with slightly different delivery times, depending on where each item comes from.

Each designer uses their own packaging and shipping provider. Shipping times and prices vary, so check the “Shipping” tab on each product page for the details, including production time for made-to-order pieces.

As soon as your order is shipped, you’ll get a tracking link via email.

Returns

Some items can’t be returned:

• Made-to-order or pre-order items
• Art pieces, jewelry, accessories, nail art, bags, hair items, wigs, lingerie, and swimwear
• Items where the product page clearly says “no returns”

Shipping Costs & Delivery Times

• Shipping fees are calculated at checkout and based on where the item is shipping from.
• Ordering from multiple designers? You might see slightly higher shipping rates.
• Delivery times are estimates.

Most items arrive within:
Denmark to Denmark: 2–4 business days.
Europe to Europe: 4–8 business days.
Rest of world: 7–14 business days.

In rare cases, additional shipping fees may apply if your location is remote or needs special handling,we’ll always contact you first, and you’ll have the option to cancel.

Customs, Taxes & Duties

Taxes and import duties are not included in the product or shipping prices. If they apply in your country, you’ll be responsible for paying them. If you don't, the shipment may be returned, and any costs related to that will be deducted from your refund.

Want to estimate customs fees before ordering? You can use a tool like SimplyDuty- just note it’s not always 100% accurate.

Read more here